ORDER & PICK UP
Yes, now you can place an order online and collect it from our Duboxx collection point in Al Quoz 1, Warehouse no 5, Al Asayel St, Dubai
We will send you the collection details notification via SMS or WhatsApp or Email when your order is ready to collect. (Order will be ready in 2-4 Hrs and should be collected within 3 Days.
Collection Timings: 9.00 AM to 7.00 PM
SHIPPING: Shipping will be done via self-shipping, courier & 3rd party delivery services, and below will be the delivery charges
STANDARD FREE DELIVERY(1-2 WORKING DAYS)
Free shipping on all orders above AED 500/- (For Dubai & Sharjah)
Free shipping on all orders above AED 500/- (For Ajman, Abu Dhabi, Al Ain, Fujairah, Umm Al Quwain, & Ras al Khaimah ) - Except Large Items/boxes/special size
STANDARD DELIVERY(1-2 WORKING DAYS)
A flat rate of AED 29/- for orders less than AED 500/- (all over UAE –city limits)- Except Large Items/boxes/special size
EXPRESS DELIVERY CHARGES
AED 100/- (Within 2-4 Hrs) Dubai
AED 300/- (Within 4-6 Hrs) All other Emirates
OTHER DELIVERY CHARGES
Large item delivery fee of AED 100/- for orders ranging from AED 250 -2500/- (For Ajman Abu Dhabi, Al Ain, Fujairah, Umm Al Quwain, & Ras al Khaimah –city limits.
INSIDE-FREE ZONE DELIVERY
Inside Free zone deliveries will be charged special rates(Min 100AED) based on the free zone area and necessary passes/documents and approvals should be arranged by the client.
Cut-off timings for the next working day delivery is 5 PM, orders placed before 5 PM of any working day will be scheduled for delivery on the next working day
Shipment will be prepared within 24 hours of the order being placed and the product will be delivered within
* All deliveries are only available on working days(Monday - Saturday) and Working Hours (9.00 AM – 7.00 PM)
All above charges mentioned are excluding 5% VAT
Duboxx.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
Refunds will be done only through the Original Mode of Payment.